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Self Help: Move People to Action at Work (part 2)
In the last self-help article on moving people to
action at work, I explained that most of us tend to
complain -- talk about our dissatisfactions --
instead of make requests. The problem with complaining is that people perceive it as criticism, and
nobody likes to be criticized.
Some people are disciplined and mature enough to try and listen to your complaint, but deep down, everyone hates it. Besides, if you think about it, your complaint is really a 'wanna be' request anyway. You want something, and you're complaining because you're not getting it.
Here's the most important point: when you complain, your friend stops seeing his lack of support as the problem. Instead, he starts seeing your complaining as the problem.
Once this happens, he is much more likely to rebel and not to give you what you want.
Bottom line: If you want to be a leader, you need to be comfortable at making requests.
I'll talk to you again soon.
Your friend,
Lisa B.
[ Part 1 | Part 2 ]
Advanced Self Help Institute
#106, 527 - 15 Ave SW
Calgary, Alberta T2R 1R5
Phone: (403) 261-2726
Fax: (403) 261-2725
Email: info@lisabrown.ca |
